Normal hours for the 360 Media Updates team is Monday – Friday; 9am -5pm. Any changes submitted after 3pm on Friday will be returned the following business day.

During the following periods, the 360 office will be closed in observance of the 2021 holiday schedule. Please submit all requests 24 hours prior to the holiday to ensure your updates are completed. Any ticket or request submitted during the holiday will be responded to the next business day.

2021 Holidays Observed:


  • New Year’s Day 1/1/2021
  • Memorial Day 5/31/2021
  • Fourth of July 7/5/2021
  • Labor Day 9/6/2021
  • Thanksgiving 11/24/2021 beginning at 3pm
    *Please note: limited hours will be worked on Friday, 11/26/2020
  • Christmas Break 12/23 – 12/27/2021
  • New Year’s Eve 12/31/2021 beginning at 2pm